Farnek Wins New Multi-Million Dirham Service Contracts
Leading total facilities management company Farnek, has signed two new high profile multi-million dirham contracts with global database software leader Oracle and UAE-based Place Management, to provide cleaning, maintenance and support staff at key locations in Dubai.
Farnek’s three-year contact with Oracle’s Middle East Head Office, located in Dubai Internet City, which starts in June, includes housekeeping services, the provision of office attendants and customer-facing office staff.
“Oracle is one of the world’s largest multinational corporations and our experience working with similarly high profile clients means that we have a thorough understanding of the operational requirements,” said Markus Oberlin, CEO, Farnek.
“What is special about this contract is that we will also be providing front-of-house staff for the Oracle ‘O Bar’, where VIP clients and guests are hosted; and we will put in place a team of experienced staff members with a hospitality background,” he added.
The one-year contract with strata company, Place Management, which starts in June, will cover the total FM requirements for its Global Lakeview Tower building in the Jumeirah Lake Towers area of Dubai, including MEP, preventive maintenance strategies, general cleaning, façade maintenance and lifeguard services.
“Our integrated service capabilities will support Place Management’s commitment to ensuring that tenants are guaranteed the highest quality environment, and that building standards are brought up to the highest level in line with the client’s brand positioning,” said Oberlin.
The multimillion dirham agreements, will engage around 75 of Farnek’s cleaning, maintenance and service staff, all of whom have been trained to the latest international standards, issued by The British Institute of Cleaning Science (BICSc), at Farnek’s state-of-the-art training facilities at its Al Quoz headquarters in Dubai.
Farnek focuses on three fundamental disciplines in its mandate to provide exemplary services, namely, training, supervision and sustainability.
Training is a constant pillar in the company’s staff development strategy, with all team members put through their paces in a series of practical exercises on different surfaces in different room types, including bathrooms and kitchens.
The company also places significant emphasis on developing employees to proceed through the ranks, with supervisory level management having an in-depth understanding and experience across different areas of operation.
A recognised leader in sustainability, Farnek uses a range of eco-friendly chemicals for more than 80% of its cleaning activities, which can also reduce the amount of water required during the cleaning process, as well as lowering carbon emissions.